The business services industry is a large sector that encompasses many sectors, including information technology, architecture, engineering, law, marketing, staffing, consulting, facilities management, waste management and shipping. Nearly every company in operation requires at least one of these services. It is a valuable career choice for those with business skills.
A company that provides a service to another company is known as a business-to-business (B2B) service provider. These businesses may be a wholesaler or retailer, and they are usually involved in a B2B transaction with a company that uses their service. For example, a car manufacturing company might work with a supplier who supplies them with the rubber hoses and tires they need for production.
Companies use B2B services to improve efficiency and focus on core operations. By outsourcing certain tasks, they can eliminate redundant processes and save money by avoiding costly overhead expenses. B2B service providers also have specialized expertise that companies lack in-house.
Other types of business services include translation and interpretation, tech support, facility management and personal services. Translators and interpreters help companies reach a wider range of employees, customers or clients who speak different languages. IT support workers can troubleshoot computer, network and software issues so that employees can stay productive. Facility managers ensure that a company has adequate workspace and equipment for all of its employees. Personal services can include gym memberships, lunchroom food and transportation.
Some jobs in the business services industry require only a high school diploma or GED certificate, while others need a bachelor’s degree and professional certification. The number of opportunities in this growing industry is increasing due to the COVID-19 pandemic and increased demand for outsourcing. Many jobs in this sector are remote, so they can be a good option for those who want to work from home or other locations with Wi-Fi.